Frequently Asked Questions

You’ve got questions? We have the answers.

FAQS about our Editing Services

What’s the difference between proofreading and copy-editing?

Copy-editing includes checking written material for grammar, spelling, style, and punctuation issues before it’s prepared for proofreading. A copy editor may also do a rewrite, if necessary, to fix any problems with transitions, wordiness, jargon, and to ensure the style of the piece fits with the publication. This work is known as revision.

When the material is nearly a finished product, meaning it has been edited, the proofreader searches for typographical errors. The proofreader works with a finished product, or a proof (hence the term proofreading). Proofreaders look for minor text and formatting errors and confirm the material is ready for publication.

What do you look at when you edit?

This is the process in which the Copy Editor dots the i’s and crosses the t’s of your document. Copy editing is a process that ensures that text is correct in terms of spellinggrammarjargonpunctuationterminologysemantics and formatting. Copy editing also ensures that the idea the writer wishes to portray is clear and easy to understand.

How will I know what you have changed on my document?

When we go through your document, we stikethrough an error. All text that we have modified is underlined. Additions made by our editors as well as erased words are red in colour. Finally, comments are displayed in comments that are linked to the text. Ultimately, we clean-up the document and share with you the one with highlighted errors and suggested changes as well as the final, cleaned document. Your clean version of your document contains exactly the same edited content as the tracked version but does not contain any editing marks. 

[sample edited doc]

How do I pay for your Services?

All payments are processed on our site through PAYFAST, a safe and secure payment process. The other alternative payment method is through direct EFT into our Account. The choice is yours!

Who will edit my document?

Your documents are edited by our team of inhouse editors and proofreaders who were hand-picked for this purpose. They are experts in this domain, experienced and they all hold academic qualifications in language. Our editors are Grammar Nazis who focus on refining documents from an array of professional and academic fields, rest assured, they are qualified to expertly execute the editing process to your satisfaction.

Will you write the document for me? Will you perform research and add content?

No, our editors will not write the document for you, neither will they create new content for you – they simply correct errors or edit what you have written to ensure that the idea that you wish to portray is clear and easy to understand. With our assistance, you will certainly create a flawless document.

How will I receive my finished document?

We will email you the final document as well as the one with the changes.

How do I cancel my order?

Our editors start working on the project immediately after receiving it, so if you want to cancel it, please do so within 30 minutes of submitting the project so that our editors can stop working on it and we refund you in full using the same payment method and into the same Account that you would have used to pay us.

What do I do if I upload a wrong document?

Don’t worry, just send us an email immediately or send us a WhatsApp through our WhatsApp option on our Site within 30 minutes of sending the file, otherwise or editors will start working on the wrong document. 

If you can’t cancel within 30 minutes but within 24 Hours of your upload, you can either cancel your order for a 50% refund or place a correct document with a 50% discount, in which case, there will be no refund required. 

Here are some of the most amazing institutions and companies we have worked with. 

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Let’s pick up those simple mistakes before they tarnish your image.